Privacy Policy
Last updated: October 4, 2026
1. Introduction
Meadows Exteriors LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at meadowsexteriors.com or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you submit a contact form, request a quote, or reach out to us directly.
- Property Information: Property address and details about the work you need when you request a quote or service.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This data is collected through Vercel Analytics and does not include personally identifiable information.
- Device Information: Browser type, operating system, and device type for the purpose of optimizing your experience on our website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Prepare and deliver price estimates for your requested services
- Schedule and coordinate exterior home maintenance services
- Send service confirmations and follow-up communications
- Send occasional seasonal service news and business updates when you opt in and confirm your email address
- Improve our website, services, and customer experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as:
- Resend: Delivers inquiry notifications, customer service messages, subscription confirmations, and opted-in seasonal updates. It processes recipient email addresses, email content, delivery events, and unsubscribe requests on our behalf.
- Payload CMS and our database provider: Store inquiries, customer contact details, and subscription consent records for our business.
- Vercel: Hosts our website and provides anonymous analytics.
These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. Vercel Analytics collects anonymous usage data without using cookies. Our forms use technical measures to help prevent spam and abuse, including temporary hashed network identifiers for request limits. We do not enable email open or click tracking in our Resend sending-domain settings. You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of any marketing communications
To stop seasonal and business updates, use the unsubscribe link in any of those emails. You do not need an account. Unsubscribing from marketing does not prevent necessary notices about an existing service. Submitting an inquiry does not subscribe you to marketing unless you select the optional checkbox and confirm your email. To exercise other rights, please contact us using the information below.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@MeadowsExteriors.com
- Phone: (540) 629-1304
- Business: Meadows Exteriors LLC, Radford, VA